Richroyal withdrawals and payments – fees, ceilings and processing explained
Start playingRichroyal carries real costs worth knowing before you deposit
Richroyal accepts credit and debit cards, bank transfers and e-wallets – but several terms on the money side are worth reading before you fund an account. This page sets them out plainly: what the operator charges, where the ceilings sit, how long a payout actually takes once you work through the finance department's operating hours, and what you will need to hand over to verify your identity.
Good to know: the most consequential conditions here are not hidden in fine print – they are published in the operator's terms. A 10% commission on withdrawals where the deposit was not wagered at least once, a mandatory monthly wager before any payout is approved, and processing hours that stretch 96 business hours further than they first appear.
The deposit rollover rule
Before requesting a payout, your deposited funds must be wagered at least x1. If you withdraw without meeting that rollover, the operator may cancel all winnings and retain a commission of 10% of the deposit amount (minimum 0.5 EUR). For deposits made by bank card or bank transfer, that commission rises to 15%. These are not exceptional circumstances – they are a standard term of using the platform.
The monthly wagering threshold
Separately from any bonus wagering, the operator requires a minimum of 20 EUR wagered in the same calendar month as your withdrawal request. If that threshold has not been met, the operator reserves the right to decline the payout entirely. Worth remembering: the calendar month resets on the 1st, so a withdrawal request made on the 2nd of a new month means starting the wagering clock again.
What Richroyal accepts as a payment method
The operator supports three categories of funding method: credit and debit cards, bank transfers, and e-wallets. Richroyal does not publish a list of specific brands within each category, so the precise options available to you depend on your account region and are confirmed at the cashier stage.
One practical note: not every funding method supports withdrawals. Prepaid instruments and some wallet types are deposit-only rails; if you fund your account with one of them, your payout will route back via card or bank transfer. Check the cashier at withdrawal time, not at deposit time, to confirm which routes are open.
Funding your account: how a deposit works
Deposits at Richroyal follow the standard cashier flow. Navigate to the deposit section, select your preferred method, enter the amount and confirm. The operator reserves the right to set minimum and maximum deposit sums at its discretion, and those figures are displayed at the cashier rather than published in the terms. Any bonus you intend to claim typically requires a defined minimum amount – check the relevant promotion's terms before depositing.
- Log in and open the cashier
- Select a funding method from the available options
- Enter your deposit amount and confirm
- If you are claiming a bonus, apply it before completing the deposit
Richroyal's withdrawal limits depend on your VIP level
The operator ties every withdrawal ceiling to your VIP tier, which is calculated from your betting activity over the 90 calendar days before you request a payout. Miss a month of active betting and the system automatically drops you back to Level 1 – so the limits you held last month are not guaranteed to still apply.
| VIP level | Per transaction | Per day | Per month |
|---|---|---|---|
| Level 1 | 500 EUR | 500 EUR | 7,000 EUR |
| Level 2 | 1,000 EUR | 2,000 EUR | 25,000 EUR |
| Level 3 | 1,000 EUR | 3,000 EUR | 30,000 EUR |
| Level 4 | 1,500 EUR | 4,000 EUR | 50,000 EUR |
| Level 5 | 1,700 EUR | 5,000 EUR | 75,000 EUR |
No more than 3 withdrawal requests may be pending on your account at any time. If you have reached that cap, you will need to wait for one to clear before submitting another.
How long Richroyal takes to process a withdrawal
The operator states a processing window of 96 business hours after a request is submitted – or 96 business hours after the previous withdrawal was paid out, whichever comes later. That figure requires context: the financial department operates 6 AM to 5 PM GMT, Monday to Friday only. That is an 11-hour window, five days a week.
In practice, 96 business hours across that schedule stretches to nearly nine full working days – closer to two calendar weeks if a weekend falls in the middle. If you request a payout late on a Friday, the clock does not run again until Monday morning. The operator's stated window is accurate; the real-world timeline is longer than it sounds.
Inactive account fee
If your Richroyal account has no activity for 180 consecutive days, a maintenance fee of 5 EUR per month is applied until the balance reaches zero or the account becomes active again. This applies regardless of whether a bonus is attached to the account.
Verifying your identity before a payout
Richroyal requires identity checks before processing withdrawals. The documents the operator asks for cover three areas: a certified form of ID, proof of your residential address, and proof of ownership of the payment method used – including bank or card statements showing relevant transactions.
Once a verification request is raised, you have 30 days to supply the documents in full. Processing typically takes up to 10 days after the complete set is received. The operator may also carry out verification by phone or video call, or request additional checks, at its discretion.
In short: have these documents ready before you request your first withdrawal. Waiting until the request is made to gather statements and certified ID adds time to a process that already runs slowly under the processing schedule described above.
When a withdrawal is delayed or declined
A payout can be held or refused for several reasons: the x1 deposit rollover has not been met, the 20 EUR monthly wagering threshold has not been cleared, identity documents are outstanding, or a pending-withdrawal cap of 3 has been reached. Disputed or irregular account activity may also pause a request.
If a withdrawal you expect has not arrived after the operator's stated processing window, the right contact is Richroyal's support team – available via live chat 24/7 or by email at [email protected]. Have the transaction date, amount, and chosen method ready when you get in touch. The operator's financial department handles the actual payment run; support can escalate and provide a status, but it cannot override the processing schedule.
For any unresolved complaint, written submissions may be sent to [email protected], with your account username, full name, registered email address, and the word "COMPLAINT" in the subject line.
Responsible gambling
Gambling should be something you do for fun, not a way to recover money or meet a financial obligation. If you ever feel your gambling is getting out of hand, step back and use the tools available. 18+ only.
Richroyal offers self-exclusion – contact the support team at [email protected] to request it. For independent support in the UK, the following organisations offer free, confidential help:
- BeGambleAware
- GamCare – National Gambling Helpline: 0808 8020 133 (free, 24/7)
- GamStop – free national self-exclusion scheme
- Gordon Moody – residential and online treatment
Frequently asked questions
How long does a Richroyal withdrawal actually take?
The operator's stated processing window is 96 business hours from the time of your request. Because the financial department works 6 AM to 5 PM GMT, Monday to Friday only, that window covers roughly nine working days in practice – closer to two calendar weeks when weekends and the 11-hour daily schedule are factored in.
What happens if I withdraw without wagering my deposit first?
If your deposited funds have not been wagered at least once before you request a withdrawal, the operator may cancel any winnings and retain a commission of 10% of the deposit amount (minimum 0.5 EUR), rising to 15% for deposits made by bank card or bank transfer.
What documents does Richroyal ask for before paying out?
The operator requires a certified form of ID, proof of residential address, and proof of ownership of the payment method used – including bank or card statements. You have 30 days to supply them once a request is made; processing takes up to 10 days after the full set is received.
How do Richroyal's withdrawal limits work, and can they change?
Limits are set by your VIP tier, which is assessed using your betting activity over the 90 days before your withdrawal request. Level 1 allows up to 500 EUR per transaction and 7,000 EUR per month; Level 5 allows up to 1,700 EUR per transaction and 75,000 EUR per month. If you have not placed bets for one calendar month, your tier automatically resets to Level 1.